NORWELL, Mass. – EOS USA, a leading provider of customer care and accounts receivable solutions, announces the appointment of Candice O’Brien as Chief Operating Officer (COO). A 25 year veteran of EOS USA, Ms. O’Brien most recently served as Senior Vice President and Head of US Asset Management (an EOS company).
Ms. O’Brien holds an MBA from the University of Phoenix and is certified by the Risk Management Association (RMA). In addition, she currently sits on the board of NECA, a local division of the ACA. She is an industry expert for analytics, quality assurance and strategy development.
“Candice will assume the COO cloak with a wealth of operational and financial experience,” said Tod Dillon, CEO of EOS USA. “She has a proven track record of delivering results for both EOS and her clients – and we are absolutely thrilled to have her steady hand and relentless focus on running operations.”
As COO, Ms. O’Brien will lead the business areas EOS Services and EOS Healthcare as well as US Asset Management. She will be responsible for all U.S. operations serving various industries including telecommunications, financial services, healthcare, higher education, government, and utilities.
About EOS USA
EOS USA is a leading provider of customer care and receivables management services in the United States, serving the financial services, healthcare, utilities, telecommunications, higher education, and government markets. EOS USA is a subsidiary of EOS Group GmbH, a global leader in the receivables management and financial services industry with over 7,000 employees in 26 countries around the world who serve around 20,000 customers in more than 60 operating companies. More information: www.eos-usa.com.